Information A-Z

We are very pleased to welcome you as a guest in our hotel!

Our staff is always available for further information during reception hours, between 7 a.m. and 9 p.m.




Whether you want to know about nature, culture, music, art or excursions of all kinds - we will be happy to inform you about your options at the reception.

You can also find more information on our website



At the reception we have the common adapters ready for you.



If you wish, you can sleep in a bed with allergy bedding. In case of food intolerances, our service staff will be happy to advise you on products and preparations.



The nearest ATM can be found at the Postbus stop, 50 meters from the hotel.





For information about the nearest bank, our reception is at your disposal.



Our hotel bar is open daily from 5 pm in winter. In summer, the bar is closed on Sunday & Monday. 

In addition to exquisite whisky, scotch, draught beer and rum, we also offer other specialities such as gin and vodka. 

Click here for more information. Fancy a game of pool or something similar? Come and visit us!


Bathing slippers

Sustainability is important to us, therefore you will not find any disposable bathing slippers in the rooms.

You are welcome to purchase bathing slippers at the reception for only CHF 9.80. The shoes are also perfect to wear at home.



You will find your cozy bathrobe in your room.


Bedding Service

If you wish a daily change of bed linen, please contact the reception.

This service is charged with additional costs.



You are welcome to park your bike in the velo room (entrance through the large glass door, on the left side of the building).



A rich breakfast with our gourmet champagne breakfast and all kinds of delicacies awaits you in the morning in the Hirschensaal on the 1st floor. Enjoy our homemade bread, our jams and a variety of other delicacies from the region. 

Available fresh daily from 7 am to 10 am, on Sundays even until 11 am.

Do you need to leave early?
Simply order a packed lunch (by 6 pm. the day before at the latest).

more about our breakfast



Brochures about all kind of leisure activities in Wildhaus and the surrounding area can be found at the reception.




Charging cable

A selection of charging cables is available at the reception.



Check-in is possible from 3 pm to 9 pm. 

In our Hirschen Guesthouse, check-in is possible from 4 pm to 9 pm.

For a late check-in please contact the reception.

If you will be arriving later, please let us know. Thank you very much!



On the day of departure you have the possibility to check out from the room until 11 a.m.

For a late check-out please contact the reception.



On the first floor you will find 2 cigarette vending machines.


Coffee machine

If you would like a coffee machine, please ask at the reception. Please note that we only have a small number of appliances available. There is an additional cost for this service.


Credit Card

We accept all major credit cards, as well as EC, TWINT, Apple Pay and WIR.





The nearest defibrillator is located about 50m from the hotel, at the former post office building, in Wildhaus.

Access is guaranteed around the clock.



If you need medical assistance, please contact the reception. We will be happy to help you.

In case of emergency, please contact the ambulance service 144 or the emergency center 112.

call reception

Call ambulance

Call emergency center





You are welcome to rent an e-bike from us, depending on availability.

For more information please contact the reception.



You can reach us at the e-mail address

send message



Fire department: 118 

call fire department

Police: 117  

call Police

Ambulance: 144 

call ambulance

foreign SIM card emergency center: 112 

call emergency center

Of course you can also reach our reception.

call reception


Emergency exit

In your room you will find a detailed description of what to do in case of an emergency.




Fire safety

Escape routes are marked on the doors in the hotel rooms and in the staircases. 

In case of fire, follow the instructions of the staff.

You will also find a fire extinguisher on each floor.



We will be happy to provide you, with prior notice, flowers for special occasions or as table decorations for any occasion. 

Please let us know your wishes at least one day in advance.





Our hotel garden impresses with its magnificent view over the breathtaking Toggenburg mountains and is the ideal place to relax when the weather is nice.


Guest card 

With OSKAR, the Eastern Switzerland Guest Card, you can discover the whole of Eastern Switzerland at a savings rate from 2 nights, for only CHF 17.- per person per day.

more information





Coiffeur Schmidhauser - Hauptstrasse 100, Wildhaus - Tel.: +41 71 999 22 88

Call hairdresser




Ice cubes

You need to cool down? Please contact the reception.



Wireless internet access is available throughout the hotel free of charge. 

WIFI network: Hirschen

WIFI password: mobile02





If you would like a kettle, please ask at the reception. Please note that we have only a small number of appliances. This service is charged with additional costs.



In the sauna area there are two small Kneipp foot basins. The basins serve to activate the metabolism and stimulate the immune system. Feel free to try it out!




Laundry & Ironing service

Please contact the reception with your wishes. For the delivery of the laundry you will find a laundry bag in the closet, you can also find our price list there. 


Lost & Found

All lost and found items are kept at our reception. If you find something or if you miss something, please contact the reception. 



We are happy to assist you with your luggage on arrival and departure. In addition, luggage can be stored in our luggage room upon prior arrangement. 

Please contact the reception for more information.





You can get stamps at our reception. Of course, we are also happy to post your mail for you at the post office.


Massages & Cosmetics

We are happy to book you a relaxing massage or cosmetic treatment. Please note that the booking must be made at least 48 hours in advance.

treatment plan

book by phone

book by mail 



We will be happy to provide you with a minibar upon prior arrangement. Please inform our reception about your wishes involving the content of the minibar. The service is charged with additional costs.





Parking is available directly across from the hotel at CHF 8.00 per night.



Four-legged friends are welcome. For pets we charge CHF 25.00 per night, without food.

Please note that in our restaurant "Simply Thai", due to space limitations, only small dogs are allowed.



APODRO Drogerie Wildhaus 
Hauptstrasse 93 in Wildhaus

You can reach us by telephone on 055 555 33 60 or by e-mail. 

Opening hours:

  • Monday to Friday: 8.00 to 12.00 & 14.00 to 18.30
  • Saturday: 8.00 a.m. to 4.00 p.m.
  • Thursday closed



Adjoining our hotel garden is a children's playground to enjoy.





For questions, requests, and suggestions, our reception is open daily from 7 a.m. to 9 p.m.

message reception

call reception 



We are happy to provide you with culinary delights in our versatile restaurants.

Hirschen Stube Gourmet & Beiz 

Chalet Max

Simply Thai





You are welcome to leave any valuables at the reception.


Sanitary Products

We will try to replace any forgotten items for you at the reception. All rooms are also equipped with our own care products range. 



The instruction manual of the sauna is shown on the sauna. 

Wellness Attica Opening Hours: daily from 7.30 a.m. to 9 p.m. 

more information


Sewing kit

We have a sewing kit ready for you at the reception.


Shoe shine utensils 

You can get utensils for cleaning your shoes at the reception.





At the reception we will be happy to order a cab to your desired destination.



In the wellness area you will find towels and return containers for an extensive and relaxed wellness enjoyment.



Our bus stop is located just 50 meters from the hotel and is called "Wildhaus Dorf". We are happy to help you at the reception with your choice of routes and means of transport.

find bus stop on google maps 



You can find the channel list for your favorite TV program on the TV.





Opening hours: daily from 7.30 a.m. to 9 p.m.

Admission to the Wellness Attica is free for our hotel guests. A large whirlpool, a sauna with a view and a lot of relaxation is waiting for you.

more information



Our wines can of course also be purchased and taken home as a vacation souvenir. Our colleagues from the restaurant are at your disposal for advice.


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